For beneficiaries

Support that meets you with dignity.

EcoEats helps you request food assistance, track your approval status, and redeem vouchers at nearby partners. Everything is built to keep you informed and in control.

Private, respectful support

Request food assistance discreetly with a clear approval timeline and trusted partner locations.

Digital vouchers

Receive QR-enabled vouchers you can redeem at nearby partners when it suits your schedule.

Transparent updates

Track every step of your request so you always know what happens next.

How it works

A clear four-step journey.

From your first request to meal pickup, you will always see what is happening next and who is supporting you.

Step 1

Submit your request

Tell us what support you need and when you can pick up a meal.

Step 2

Get verified

Our team confirms eligibility quickly with a lightweight check.

Step 3

Receive vouchers

Approved requests receive digital vouchers in the EcoEats app.

Step 4

Redeem with partners

Show your voucher QR code at a partner location to receive a meal.

Resources built for beneficiaries

Use these guides to prepare your application, understand your voucher wallet, and get help when you need it.

Eligibility guide

See who qualifies, required documents, and typical response times.

Voucher support

Learn how to redeem, what to do if a voucher expires, and how to request help.

Download the app

Access your dashboard, voucher wallet, and pickup instructions in one place.

Need help right now?

EcoEats Support Desk

support@ecoeats.org

WhatsApp support

+234 800 123 4567 (Mon - Fri)

Crisis support

Call our partner hotline for emergency meals.